Terms and conditions

  1. General
    1. Media24 Online Forum24 (hereafter referred to as “Media24 Online Panel” or “Media24 Panel”) website: http://www.forum24.co.za, (the “Website”) is provided by Media24 whose registered offices are at Media Park, Auckland Park, Johannesburg, South Africa and Naspers Centre, 40 Heerengracht, Cape Town, South Africa (hereafter referred to as “Media24”).
    2. Use of the Website and any other Media24 websites to which you may be directed (together the “Media24 webpages”) and membership of all panels set up and administered by Media24 (the “Media24 Panels”) or participation in any other Media24 research activities (“Media24 Activities”) is governed by these terms and conditions of use (the “Terms”).
    3. Media24 Forum24 shall include the following:
      • News24
      • Die Burger
      • Son
      • City Press
      • Daily Sun
      • Daily Sun on the GO
      • Beeld
      • Rapport
      • Volksblad
      • Local newspapers
    4. Please take the time to read these Terms carefully and if you have any questions please email Media24 at [email protected]
  2. Acknowledgement and Acceptance
    1. Registration with Media24 Online Forum24 is voluntary and you may choose to delete your profile at any time.
    2. By choosing to register participation as a member of a Media24 Online Panel (“Member”), or by participating in a Media24 Activity or by simply accessing and using the Media24 webpages, you:
      1. confirm that, should you be below the age of 18 years, you are acting with the assistance and consent of a person over the age of 18, who is legally competent to give such consent;
      2. consent to the collection and processing of your personal information in accordance with our Privacy Policy and
      3. agree to be bound by these Terms.
    3. Should you not wish to accept these Terms, you must exit the Media24 webpages immediately and/or or cease participation in any Media24 Panels or Media24 Activities.
    4. Media24 reserves the right at any time and from time to time, to modify or amend these Terms or any part thereof, entirely at its own discretion. In such event Media24 shall bring such change/s to your attention by way of posting a notice to its website and your continued use of the Media24 WebPages or continued participation in the Media24 Panels or the Media24 Activities shall constitute an affirmative acknowledgement of any modification and your continued agreement to be bound by the modified Terms.
  3. Terms of Participation
    1. Media24 Member Registration Process
      1. To become a Member and to participate in a Media24 Panel, you need to register with Media24 and create a Panel Membership Profile following the registration process set out below (the “Media24 Registration Process”).
      2. Prospective Members must complete a Media24 registration form each time they wish to join a Media24 Panel. Registration forms include:
        1. The form available on the Website, but may also include permission-based registration forms hosted on third party websites;
        2. Registration forms hosted by Media24 and accessed via third party websites; or
        3. Registration forms accessed via links in an email sent to you by a third party or by Media24 where you have granted permission to receive such emails from these sources.
      3. The registration form may include any number of questions or may be limited solely to the expression of assent to join the Media24 Panel.
      4. During each Media24 Registration Process prospective Members will be notified of any terms in addition to these Terms which shall apply to membership of the respective Media24 Panel.
    2. Undertaking regarding information provided
      1. In consideration of Media24 granting you access to the WebPages  and/or the ability to participate in a Media24 Online Panel or Media24 Panel Activity, you agree to:
        1. Provide true, accurate, current and complete information about yourself as prompted by the Media24 Registration Process;
        2. Maintain and promptly update your personal membership details including the Panel Membership Profile (defined in section 3.3. below) so as to keep it true, accurate, current and complete; and
        3. Provide true, accurate, current and complete information about yourself as prompted by Media24 whilst participating in a Media24 Panel or Media24 Activity.
      2. If you provide any information that is untrue, inaccurate, not current or incomplete or Media24 have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Media24 has the right to suspend or terminate your current access to, use of, and/or participation in Media24 Panels or Media24 Activities. This is subject to your right to refuse to answer any Panels or Media24 survey or information request
    3. Your Panel Membership Profile and Media24 Account
      1. Upon completing the Media24 Registration Process, Members will be provided with a profile (“Panel Membership Profile”) and an account (“Media24 Account”) for those Media24 Panels and Media24 Activities (related to a particular Media24 Panel) for which Credit (as defined in Section 3.c.vi below) is awarded.
      2. Only one Panel Membership Profile is permitted per Member for each Media24 Panel and only one Media24 Account is permitted per Member for each Media24 Panel for which Credit is awarded. Any Member found to have multiple Panel Membership Profiles and/or Media24 Accounts may have secondary Panel Membership Profiles and/or Media24 Accounts deleted. Credit accrued in secondary Media24 Accounts may not be transferred. Media24 may demand proof of identity in the event of a dispute.
      3. A unique email address must be used by each Member. (For example, this means that family members may not each have an account using a shared email address but must each have a separate account with a separate email address.)
      4. Each Panel Membership Profile and Media24 Account must only be accessed by an individual Member, and may not be accessed by any other individual without the express permission and authorisation of Media24. You agree to notify Media24 immediately you become aware of, or suspect any unauthorised use of your login information, Panel Membership Profile and / or Media24 Account, or any other breach of security.
      5. In the event of access to your Media24 Account by another individual, Media24 reserves the right to freeze the account until a resolution has been reached. Media24 reserves the right to reclaim any incentive earned by access of the unauthorised user, for which the Member will have no recourse against Media24.
      6. Members may accrue credits for their Media24 Account (“Credit”) in the prescribed manner detailed on the Media24 webpages (please see “Rewards” page), including for completing the Media24 Registration Process and for participating in Media24  Panels and related Media24 Activities for which Credit is awarded. The amount of Credit accrued for participation in a Media24 Panel or related Media24 Activity will be notified to Members via authorised communications.
      7. Unless otherwise specifically notified, Credit can only be earned through following all and any instructions regarding earning Credit. A Member’s failure to correctly follow any required instructions or procedures may result in no Credit being earned, for which the Member will have no recourse against Media24.
      8. Credit earned will be recorded in your Media24 Account, however no Credit earned is ever available for redemption until the Member has (subject to paragraph 3.c.ix below) reached the specified fulfilment level notified to the Member on the “Rewards” and “Choose a Prize” pages of the Website.
      9. Media24 reserves the right to change the range of Media24 Activities and Media24 Panels or related Media24 Activities through which Credit may be accrued and to vary the frequency of invitation to such activities and panels. Media24 also reserves the right to alter the level of Credit required before such Credit can be redeemed. Reward points/Credits are valid for 12 months from the date that you earn them. Reward points/Credits which have not been used/redeemed 12 months after the date that you earned them, will expire.
      10. Credit may not be transferred to other Media24 Accounts nor pooled together in any manner and the sale or barter of Credit is strictly prohibited. Credit has no monetary value, and cannot be used for any purpose other than redeeming the designated reward.
      11. Media24 may from time to time adjust a Member’s Media24 Account upwards or downwards in response to errors which Members acknowledge may arise or suspected fraud, for which we have full authority.
      12. Media24 reserves the right to terminate any Media24 Account that has been dormant for a period of 6 months or more. By ‘dormant’ we mean, where the Member has not participated in the relevant Media24 Panel or related Media24 Activity within the preceding 6 month period. Media24 will attempt to contact the Member, via their nominated email address, if their Media24 Account is at risk of termination through inactivity. In the absence of a satisfactory response, the Media24 Account will be terminated, and any accrued Credit will be forfeited.
    4. User Content
      1. Use of the Media24 webpages and participation in Media24 Activities or Media24 Panels may allow you to interact with, or submit content to, the Media24 webpages which may be visible to other users of the Media24 webpages (“User Content”).
      2. You acknowledge that User Content provided by you is your sole responsibility. This means that you, and not Media24, are entirely responsible for all User Content you upload, post, link to, email or otherwise transmit via your use of the Media24  webpages or your participation in any of the Media24 Activities or Media24 Panels.
      3. Media24 does not control or pre-screen the User Content posted on the webpages and does not guarantee the accuracy, integrity or quality of such User Content, and therefore assumes no liability in respect of the User Content.
      4. You understand that by using the Media24 webpages, you may be exposed to User Content, and you agree that you must evaluate, and bear, all risks associated with the use of any User Content, including any reliance on its accuracy, completeness, or usefulness. Notwithstanding the foregoing Media24 shall have the right in their sole discretion to refuse, edit, move or remove any such User Content, whether or not it violates these terms and conditions.
      5. With respect to all User Content you elect to transmit to the Media24 webpages, you grant Media24 the royalty-free, perpetual, irrevocable, non-exclusive license (with the right to sublicense) to use, reproduce, modify, adapt, edit, publish, translate, create derivative works from, perform and display such User Content (in whole or part) throughout the world and / or to incorporate it in other works in any form, media or technology now known or later developed, for any purposes.
      6. In the course of using the Media24 webpages and / or participating in Media24 Activities or Media24 Panels, you agree not to:-
        1. Upload, post, link to, email or otherwise transmit any information that is unlawful in any way in South Africa, or in the country in which you reside;
        2. Impersonate any person (whether living or dead) or entity;
        3. Forge headers or otherwise manipulate identities in order to disguise the origin of any content transmitted through the Media24 webpages or provided through participation in Media24 Activities or Media24 Panels;
        4. Forge headers or otherwise manipulate identities in order to disguise the origin of any content transmitted through the Media24 webpages or provided through participation in Media24 Activities or Media24 Panels;
        5. Upload, post, link to, or otherwise transmit any information that you do not have a right to transmit;
        6. Upload, post, link to, email or otherwise transmit any unsolicited or unauthorised advertising, promotional materials, “junk mail”, “chain letters”, “phishing emails”, “pyramid schemes”, or any other form of solicitation;
        7. Upload, post, link to, email or otherwise transmit any material that contains software viruses or any other computer, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
        8. Collect or store personal data about other individuals; or
        9. Attempt to submit more than one vote per survey or do any other act that may affect the validity of any result obtained through any Media24 Activity or Media24 Panel.
    5. Termination
      1. If you no longer wish to be a Member, you may delete your personal online panel account at any time simply by logging in. Alternatively, please contact Media24 at [email protected]. Media24 will then cease to contact you, subject to a 30 day administration period. You therefore acknowledge and agree that if you terminate your membership you may receive emails from Media24 for a period of 30 days thereafter. In terminating membership, any accumulated Credit will be forfeited.
      2. You agree that Media24, in its sole discretion, may terminate or suspend your Media24 Membership, or participation in any Media24 Activities or Media24 Panels, or remove or discard any User Content, for any reason, including, without limitation, for lack of use, or if Media24 believed that you have violated or acted inconsistently with the letter or spirit of these Terms.
      3. You agree that any termination of your access to Media24 Activities or Media24 Panels under any provision of these Terms may be effected without notice, and acknowledge and agree that Media24 may immediately deactivate your registration as a Member and / or bar access to Media24 Activities and Media24 Panels. Further, you agree that Media24 shall not be liable to you or any third-party for any termination of your access to the Media24 Activities or Media24 Panels.
      4. Media24 reserves the right to terminate the Media24 Panel, or Media24 webpages at any time. In such a case and unless specified otherwise, no Media24 Account Credit will be redeemable by any members with the exception of those who have reached fulfilment level referred to in section 3.c.viii above. Media24 will endeavour to communicate to all Members the termination period; however Media24 will not be liable for failure to notify any Member regardless of the reasons.
    6. Indemnity
      1. You hereby agree to indemnify and keep indemnified Media24, its successors and assignees and each of its respective directors, officers, employees and agents from and against any and all liability, damages, losses, claims (including reasonable legal fees) resulting in any way from your use of the Media24 webpages (including the provision of User Content) or your participation in the Media24 Activities or Media24 Panels or resulting from any breach of this Agreement whether such breach is carried out by you or by any other person through your Panel Membership Profile or Media24 Account.
    7. Third Party Websites
      1. Links included within the Media24 Webpages may let you leave the Media24 webpages and enter into other website(s) (“Linked Site(s)”). The Linked Sites are not under the control of Media24 and Media24 is not responsibility and nor shall it be liable for the contents of any Linked Sites or any links contained in a linked site or any changes or updates to such sites. Media24 is not responsible for webcasting or any other form of transmission received from any Linked Site. Media24 is only providing these links to you as a convenience and the inclusion of any link does not imply endorsement by Media24 of the site or any association with their operators.
    8. Intellectual Property
      1. All pages and content within the Media24 Webpages, including but not limited to, text, graphics, audio, video, photographs, software, inventions, surveys, logos or other materials are the intellectual property of, or are authorised for use by, Media24 and its licensors, business partners and affiliates, including all trademarks, service marks, copyrights, patents, database rights and trade secrets contained therein. The compilation, organisation and display of the content as well as all software and inventions used on and in connection with the Media24 Webpages are the exclusive property of Media24. Except as expressly permitted in these terms and conditions, you may not modify, copy, reproduce, create derivative works, republish, display, upload, post, transmit or distribute in any way content available on this site without the prior written consent of Media24.
    9. General
      1. All notices given by Media24 to Members will be sent to their designated email address provided by them during the Media24 Registration Process. If you wish to contact Media24 please send an email to [email protected]
      2. These Terms and the Media24 Privacy Policy constitute the entire agreement between you and Media24 and supersedes any prior agreements, arrangements, statements and understandings between Media24 and you.
      3. A waiver by Media24 of any breach by you of any of the provisions of these Terms or the acquiescence of Media24 to any act (whether of commission or omission) which but for such acquiescence would be a breach as aforesaid shall not constitute a general waiver of such provision or of any subsequent act contrary thereto.
      4. These Terms shall be governed by the laws of South Africa and you agree to submit to the non-exclusive jurisdiction of the South African courts.